What does this template look like?
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When should you use it?
Use it at the start of a process workshop to name who supplies what and who receives the result, before you draw every decision.
What does each step mean?
- The top row is the five SIPOC headings. Do not delete a heading to make the chart narrower. Rename it if your words differ.
- Warehouse supplies the purchase order in this example. Replace both if your process is not fulfillment.
- Pick and pack is the process. A SIPOC names the process. It does not draw every branch inside it.
- The tracking email is the output the buyer receives. The arrows along the bottom are the reading order.